Frequently Asked Questions
Here you’ll find answers to the most common questions about our textiles and interior solutions.
Can’t find what you’re looking for? Don’t hesitate to contact us – we’re here to guide you.

Creative Rugs
Can I use your rugs with underfloor heating?
Yes, our rugs are compatible with underfloor heating. The materials and construction allow heat to pass through without compromising the rug’s quality or durability. For optimal performance, ensure the heating system does not exceed the recommended temperature.
Are your rugs suitable for use with office chairs on wheels?
Are your rugs suitable for use with office chairs on wheels?
Yes, many of our rugs are suitable for use with office chairs. For high-traffic areas, we recommend low-pile rugs with high tuft density, as they offer greater durability.Recommended options:
– Rollo Pro
– GrainOr other rugs adapted for high to frequent traffic areas.
Do your rugs work with robot vacuum cleaners?
Yes, our rugs are compatible with most robot vacuum cleaners. Low-pile rugs are particularly suitable, as they allow the vacuum to move freely and clean efficiently.
Rugs with very high piles may be less suitable, as they can obstruct the vacuum’s movement or cause it to get stuck.
What is the maximum size a rug can be made in one piece?
We can produce rugs in one piece up to 5 x 8.9 metres – in any shape you like.
What’s the difference between Spirit wool and Hardtwist wool?
Spirit wool has a softer feel and smoother surface due to a lower twist in the yarn.
Hardtwist wool uses a higher twist, making it more textured, firmer, and better suited for heavy use.What yarn qualities are used in your rugs?
– Spirit and Hardtwist: 100% wool
– Vision: 50% wool, 50% linen
– Linen: 100% linen
– TENCEL™: 100% LyocellYou can find detailed material information for each rug in the product description.
Can I order a rug sample?
Yes, you can order a sample to get a feel for the material, colour, and texture. Please contact us to request a sample – we’ll be happy to assist you.
Care instructions for rugs
Crafted for durability and timeless beauty, our rugs are built to
last, even in high-traffic areas. Follow these simple care steps to maintain their quality over the years.- Vacuum regularly – Frequent vacuuming removes dirt and helps maintain the rug’s appearance.
During the initial period, vacuum more often to eliminate excess fibres caused by natural shedding. - Remove stains promptly – Act quickly to absorb spills using a dry cloth. For stubborn stains, use lukewarm water if necessary, working from the edge toward the centre to prevent spreading. For dry dirt, gently use a spoon, knife blade, or vacuum cleaner.
- Follow cleaning guidelines – Engage professional carpet cleaning when required and always follow our provided care recommendations.
- Rotate placement (if applicable) – Occasionally adjust the carpet’s position in rooms with movable furniture to ensure even wear over time.
Practical benefits of wool for public spaces
• Elasticity: Wool fibres recover easily from pressure marks left by furniture when gently brushed back.
• Durability: Wool is naturally dirt-repellent and flame-resistant, enhancing safety and longevity.
• Extended lifespan: Applying a textile protector further boosts the rug’s resilience and appearance.- Vacuum regularly – Frequent vacuuming removes dirt and helps maintain the rug’s appearance.
Product warranty
3 year product warranty for Creative Rugs for public
spaces from Almedahls Solutions Almedahls is a leading player in the market for textile products for public spaces with headquarters and a manufacturing base in Kinna, Västra Götaland, Sweden. Our products are manufactured using sustainable raw materials and in a sustainable process and are moreover especially developed for use in public spaces. Our product warranty means that our carpets are durable in relation to normal use in a public environment for a
minimum of 3 years.Normal use implies that the products are used under conditions which are customary for public spaces and our warranty applies provided that:
- The rug(s) are used in areas of a space and with a traffic load the rug is developed to handle according to our instructions and guidelines.
- Our care instructions are adhered to.
Almedahls is not responsible for damage or loss which occurs as a result of incorrect or unusual application of the products and our warranty is limited to replacement of our textile products.
Almedahls’ warranty does not cover:
- General wear and tear due to daily use.
- Any indirect damage or loss. In addition, we are not responsible for any use or application of the products outside our guidelines, such as related to installation, violent use, change or impact of the products, soiling, etc.
- Any discrepancies between colour perception from screen monitor, or other digital representation, to physical samples or finished rugs.
We urge our customers to conduct a thorough check of products at the time of delivery. Unless otherwise explicitly agreed in writing, the deadline for raising product issues/claims is 6 months after the delivery date for the products.
We are making you aware that a rug must always be stored horizontally due to the dimensional stability of the rug.
At Almedahls, we are proud of our quality. In all matters, we strive to maintain high customer satisfaction. Regardless of our product warranties and product specifications, we therefore hope that you will contact us promptly if we do not meet your expectations.
Textiles
Are your textiles flame retardant and certified for public environments?
Yes, we offer both flame retardant and non-flame retardant textiles to suit different environments and budget levels. Our flame retardant fabrics are tested and certified for use in public spaces such as offices, schools, hotels and healthcare settings.
You’ll find specific fire safety information in the product description of each fabric. If you need help choosing the right option, feel free to contact us.
Can I order fabric samples before making a decision?
Yes, you can order free samples directly from our website. If you need larger samples or prefer more personal support, feel free to contact us – we’re happy to assist and can provide hangers to help you better see and feel the fabric.
How should the textiles be cleaned or maintained?
All our textiles are lab-tested for washability at up to 70°C, so you can trust their durability and quality. If a fabric is part of our Hygiene Concept, it means it’s suitable for washing at higher temperatures.
You’ll find the recommended washing temperature listed in the product sheet, available under the Downloads section on each product page.What acoustic properties do your textiles have?
The acoustic properties of all our hanging textiles have been measured to ensure they meet the needs of sound-sensitive environments. You’ll find detailed values in the product description or in the product sheet under Downloads on each product page.
We take pride in offering thoroughly documented textiles to support well-informed design decisions.Do you have textiles made from recycled materials?
Yes, we offer a selection of curtain fabrics made from recycled or more sustainable materials.
You can explore these options directly via the following link: View recycled textiles.
Sun Protection Fabrics
Can I order samples of sun protection fabrics?
Yes, we offer samples of our sun protection fabrics. To request samples, please contact us directly – we’ll be happy to help you find the right materials for your project.
Do you offer different levels of transparency?
Yes, our range includes fabrics with varying openness levels – from transparent screens to dim-out qualities – to suit different needs in terms of glare control, privacy and daylight regulation.
You’re welcome to request our catalogue or contact us directly, and one of our sales representatives will assist you in finding the most suitable fabric for your project.
Send a request for the full range here: almedahls.se/sun-protection-fabricsAre your sun protection fabrics available in sustainable or recycled qualities?
Yes, we offer sun protection fabrics made from recycled or more sustainable materials. These fabrics help reduce environmental impact without compromising on performance.
How should the fabrics be cleaned or maintained?
Many of our sun protection fabrics are easy to maintain and can be wiped clean with a damp cloth. Fabrics in our Hygiene Concept range can also be surface disinfected using solutions with 45% isopropanol and surfactants – ideal for healthcare and hygiene-critical environments.
For full care instructions, request our tame the light catalogue here: almedahls.se/sun-protection-fabrics
About Almedahls
How long has Almedahls been in business?
Almedahls was founded in 1846. We have a long tradition of combining Scandinavian design with functional textile solutions for public spaces.
Where is Almedahls based?
Almedahls is based in Kinna, Sweden, where we have our design, production and logistics under one roof. We proudly supply textile solutions to customers across Europe and beyond.
Do you have a sustainability policy?
Yes, sustainability is a core part of our business. We are proud to be in the top 2% of textile companies globally, according to EcoVadis’ sustainability ratings.
You can read more about our sustainability work here.Can I visit your showroom or factory?
Yes, we welcome visits by appointment. Please contact us in advance to book a meeting with the relevant team member.
What are your customer support opening hours?
Our support is handled by our supply team, who are ready to complete your orders and answer your questions. Our phone line is open Monday to Friday, 08:00–16:00 (CET), excluding public holidays.
Phone: +46 320-79 40 00
Email: info@almedahls.seDo you work with architects and interior designers?
Yes, we regularly collaborate with architects, designers and specifiers to develop tailored textile solutions for a wide range of interior projects.
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